Author: Nirmal Mitra

mobile call center

The call centers with installed PABX have been operating in the business world since the 1960s. The traditional way is to have agents sit in a row and handle customer contacts. With the changes all over the business world and different industries, people are searching for an easier and efficient way to connect with their customers. With the development of the Mobile contact center app, you can do everything within the safe zone of your home or anywhere else. Go2market developed an app to simplify the complicated call handling system. It helps you enjoy the cloud call center features at an ease of...

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How can DLT improve our business sales?

Distributed Ledger Technology has literally revolutionized the system of messaging. It has broken down the barriers to entry and has helped entities to connect with customers easily. DLT has upgraded the system with multiple features to help businesses transact securely and reliably. Decentralisation and distribution -  DLT is all about a "decentralized" network against the conventional centralized one which eliminates the need for a central authority to keep a check against manipulation. It makes the copies stored across the network to be immune to a cyber-crime. Fraud management - With the implementation of DLT, it has become much easier to prevent fraud...

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Everything you need to know about DLT (phase-3) implementation by TRAI.

TRAI (Telecom Regulatory Authority of India) released a regulation in 2018 to implement the registration of Distributed Ledger Technology (DLT) in order to enhance control over fraudulent activities and to prevent customers from Unsolicited Commercial Communication (UCC). You can read all about DLT and about its advantages here. Now, as part of their Phase-3 implementation, TRAI introduced another regulation. Before this, any organization wanting to connect with customers through SMS has to -        Get their KYC done -        Get their Sender ID approved and linked to the registered companies. In addition to this, from March 2021, you also have to get your SMS content...

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How Bulk SMS service can benefit digital marketing companies

What is the aim of digital marketing or say, any company? Sales. Bulk SMS service offers an efficient platform for the customers that a business wants to provide to take its marketing game to the next level. Digital marketing companies are on a boom and who doesn’t want to take their company onto a higher level. A company that itself is a component of marketing, utilizing internet and online-based digital technologies has to have the ability to reach their clients even at places with less or no internet accessibility. Following the term digital, which is widely accepted as one that means being...

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get Toll Free Number Service Now

Toll-Free Number service is essential for every sector. Every company wants a seamless interaction between the agents and their clients. From FMCG to Financial, a toll-free number service carries as much importance as a business developer in a company does. A toll-free number is a business phone number that allows people to reach an individual or a business without paying anything. Mostly addressed as an 1800 number, it is a two-way street that benefits both the business and its customers. Many businesses use IVR solutions along with the toll-free number to provide enhanced customer service to their potential callers. The working of a toll-free...

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During this period of lockdown, ibizfone-hosted IVR services have created a boom in the market on account of its efficient management and customer satisfaction. To address coronavirus pandemic, business houses need to explore the power of collaborative Unified Communication as a Service (UCaaS) tools such as IVR services where go2market has played a very important role in the smooth functioning of their customer care services. We all have experienced before the professional voice instructing us to “Press 1 for Sales”. However, managers, owners & CEOs don’t comprehend the value addition this service brings to their company. The true potential of this...

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भारत- दुनिया में सबसे बड़ा लोकतंत्र होने के नाते समृद्ध विविधता है जो इसे अद्वितीय बनाती है।भारत की अखंडता और सामूहिक एकता पूरे विश्व में प्रख्यात है। हमारे देश में अलग प्रांत के लोग, अलग अलग भाषाओँ के साथ, अलग अलग धार्मिक विश्वासों के साथ तथा अलग अलग वेशभूषाओं के साथ भी एक दुसरे से जुड़कर रहते हैं। यही बात हमें पूरी दुनिया में एक विशेष स्थान दिलाती है। भारत एक विकसित देश है, हमारे देश की जनसंख्या किस और देश से बहुत ज़्यादा है और इस देश में मोबाइल कनेक्शन की संख्या किसी और विकसित देश से बहुत ज़यादा...

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click to call service provider

Your website or application might be brimming with helpful data, yet here and there, your clients extremely simply need to chat with a genuine, live individual. Maybe they need to find out about your product or service before they settle on the choice to purchase, or perhaps they have a help issue and would prefer not to keep an eye out for email. On numerous sites, an organization telephone number is either covered up in a “hard-to-find” contact page or missing through and through. The message is clearly, “Don’t call us.” In any case, imagine a scenario in which you’d like...

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