Cloud Call Center

Ways Cloud Telephony can Increase your Productivity.

Nearly one third of the total business are on cloud platform and the number is only expected to grow in coming years.As there has been an increase in start-ups ever year, demand for adopting cloud-based solutions ditching the traditional systems are increasing in number.Someone who is a boomer about what cloud telephony actually means especially for small businesses can refer to our previous blog here.But right now, we plan on helping you know how cloud telephony can make you run your business smoothly in 10 different waysBetter communication control:Cloud telephony serves as a platform that simplifies communication which can be...

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Things to keep in mind before getting a remote sales team onboard

The word remote had a completely different meaning a few years back. All we had in our mind is working in an office only is equal to increasing productivity but with the rise in the pandemic, safety has become a priority which made us realize that productivity can be achieved with working remotely too.But working remotely, we are always dicey about how to go with it, that is where Go2market helps you in getting a smooth functioning workflow. Let’s go along to know about the process in detail.Hiring the right people:Hiring can be more difficult for remote jobs than the...

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Be the bull in stock market with cloud telephony solution

Being a part of the decade, which has seen almost everything from demonetization to Covid outbreak, its quite evident to say that the world has changed its ways to work efficiently while being safe.Work from home may have sounded a little too impossible few years back but today, almost every company was forced to adopt this and surprisingly, some are highly satisfied with its result, admitting to continue WFH even after the pandemic.Companies dealing in stocks and funds have come in spotlight even more after the outbreak, financial safety being the reason of every household.We, at Go2market helped a lot...

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Must-have features of Mobile Contact Centre App to serve customers remotely in the best way possible.

The Mobile Contact Center App is designed for people who enable businesses to streamline the productivity of their organizations by allowing their employees to have access to the calling information and data instantly in order to stay up-to-date with the relevant information during support.The app is designed keeping in mind the issues that employees or businesses normally face while working with a traditional PABX and to overcome them.Any mobile call center app should have these features in order to function smoothly and efficiently.Agent Real Time Monitoring (RTM)One of the main additions on this application was to make sure that the...

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mobile call center

The call centers with installed PABX have been operating in the business world since the 1960s. The traditional way is to have agents sit in a row and handle customer contacts.With the changes all over the business world and different industries, people are searching for an easier and efficient way to connect with their customers.With the development of the Mobile contact center app, you can do everything within the safe zone of your home or anywhere else.Go2market developed an app to simplify the complicated call handling system. It helps you enjoy the cloud call center features at an ease of...

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Cloud Telephony Solution

The espousal of Cloud Telephony by small businesses is on the rise and that’s no surprise.With limited investment and resources, small businesses do want to have enough access to the best communication possible with their customers. Each and every call you get might become a potential customer when you’re leading a small business.Here are the best possible features that Cloud Telephony can give you:Remote management:Cloud Telephony gives you the advantage of being able to communicate with your customers from anywhere in the world. The features like IVR and cloud call center can be accessed remotely. These features can add to...

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