Toll-Free Number service is essential for every sector. Every company wants a seamless interaction between the agents and their clients.
From FMCG to Financial, a toll-free number service carries as much importance as a business developer in a company does.
A toll-free number is a business phone number that allows people to reach an individual or a business without paying anything. Mostly addressed as an 1800 number, it is a two-way street that benefits both the business and its customers.
Many businesses use IVR solutions along with the toll-free number to provide enhanced customer service to their potential callers.
The working of a toll-free number is followed by a cost-free call by a customer and is charged to the one who is being called.
Toll-free number services provide endless benefits. A few of them are listed below:
Improves customer relation:
Because the person who is calling doesn’t get charged, it actually enhances the customer relation. The person having a concern or a query can get connected to you directly through your toll-free number and can voice his/her issue directly without any hassle.
Running a business has its own obstacles so every step taken should bring your customers to you in a much effective manner. Now while running a business, it is very much important to get the right tools that help you to get closer to your customers. Getting a toll-free number for your business is easy to set up and work with.
Build brand image:
The toll-free number works for a company of every size, doesn’t matter if you are a large organization or a small business or just starting out. If you’re planning on advertising any of your products among your target audience, a toll-free number along with it will increase the reliability and image of your business among your customers.
The product comes with a monthly plan or pay-as-you-use. Many companies even offer prices that are too affordable are lower than your regular telephonic services.
The toll-free service gives you the freedom to scale your business at different levels. You can level up your communication game irrespective of the type or kind of business you run.
Expands marketing reach:
You can connect with your clients no matter where they’re from. Apart from expanding your market reach, toll-free numbers are one of the best products to be used as a marketing instrument. You can put them up as call-to-action in your advertisements to boosts conversion.
Boosts brand recall:
Many of your leads might not remember the number with all the different digits but a toll-free number is easy to remember which ultimately makes your customer remember your brand and get themselves connected with you.
Today, customers just eye on brands that they can communicate with easily and without any hassle, and businesses, on the other hand, wants to drive leads.
Toll-free is one the most affordable and reliable products available that will benefit both sides seamlessly.
If you’re looking for a toll-free number service that will fit your business perfectly, give us a call at (+91) 8595-08-08-08