Mobile Contact Center App Tag

Must-have features of Mobile Contact Centre App to serve customers remotely in the best way possible.

The Mobile Contact Center App is designed for people who enable businesses to streamline the productivity of their organizations by allowing their employees to have access to the calling information and data instantly in order to stay up-to-date with the relevant information during support. The app is designed keeping in mind the issues that employees or businesses normally face while working with a traditional PABX and to overcome them. Any mobile call center app should have these features in order to function smoothly and efficiently. Agent Real Time Monitoring (RTM) One of the main additions on this application was to make sure that the...

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