What Are the Benefits of Getting a Toll-Free Number for Your Business?
Communication is a requirement for any business, be it big or small enterprise, communication is a basic need for every business to keep up with the competition at this level, where we have everything in our reach just by a click, we just need to search for the product or service and just by one click we can get many options for that service or product. This is where cloud telephony comes to the rescue and gives various types of solutions to improve barriers in communication and get the best results out of it. The basic idea is to never miss a call or message from a lead/prospect. Cloud telephony helps to keep a record of all the calls, no matter if they were answered or not.
Now let’s talk about how toll-free can help you manage your calls in a better way.
A Toll-Free Number is a number that is not chargeable to the customer at all and works basically as a helpline number that you can reach anytime without being charged for it. It is used mostly in the service sector to make it easy for their customers to reach them anytime, with no cost at their end, and with the purpose of solving customer queries.
It’s an 11-digit virtual number that starts with 1800, and any business can have this as a support number for their customers or as their primary contact number.
Sometimes the number starts with 1860, followed by a 6- or 7-digit number. These are local rate numbers. When the caller calls this number, they pay local rates and the owner pays long-distance charges.
Now let’s talk about how you can get a toll-free number for your business.
In India, you can get toll-free numbers from telecom service providers like Airtel, Vodafone, Jio, and BSNL (these are some of the oldest and biggest toll-free number providers in India), but now many cloud telephony companies provide toll-free numbers at a very reasonable price with the benefits of a virtual number attached to it. Getting a toll-free number for your business is not such a big deal now. Go2Market is one of the leading providers of toll-free numbers, serving many happy customers from different industries like Automobiles, Healthcare, and many others.
- Easy to remember.
- The customer will not be charged.
- Voice mail facility.
- Customers can reach you 24 hours a day, seven days a week.
- Management of large call volumes
- Call recording for future reference
- Smart Call Routing
- Sticky agent
- Real-time analytics
- Monitor live calls.
- No micromanagement is required.
Other than that, there are multiple benefits that involve the time and cost saved by using a toll-free number, and the fact that technology never misses anything is a cherry on top. You will get all the data at your end with the least amount of manual intervention and save a lot of time for your team. Better communication with a customer ensures better conversion and increased customer satisfaction, which can be very beneficial for any business in the long run. So, move ahead of your competition and get your business on the cloud to get better conversions from your calls.
Get connected with us today at www.go2market.in or call now on – 8595 08 08 08.