Who, What, Where, When, Why & How of OBD Services

Who, What, Where, When, Why & How of OBD Services

Where all OBD can be used:

 

  1. Product promotions & promotional campaigns
  2. Lead generation through telemarketing
  3. Political campaigns
  4. Surveys & feedbacks
  5. Voice OTP delivery, alerts & notifications
  6. Public service & emergency announcements
  7. Appointment reminder & confirmation
  8. Delivery confirmation
  9. Create brand presence

The basic features of OBD are namely:

 

  • Send out pre-recorded customised voice calls in different languages
  • Consistent and professional approach to mass campaigns
  • Configure OBD calls along with SMS services based on customer response
  • DTMF based IVR inputs, latch on services which help connect to call center agents
  • Lead qualification, surveys, feedback collection & much more
  • Real-time analytics

The key advantages of OBD/ Voice Broadcasting services are:

 

  • Cost-effective
  • Scalability & uniformity of communication
  • Easy to use
  • High response rate
  • Productivity enhancement
  • Improve sales & ROI
Team FHS