Go2Market’s feature-rich cloud call center allows you to handle and manage the inbound and outbound calls. Our powerful features will help you to enhance your teams’ productivity and customer experience. It’s a web-platform used for handling customer calls and interactions. This web can be accessed from anywhere in the world. Cloud Call Center helps in eliminating the need for a physical infrastructure which will reduce operational costs and can be scaled as per the customer requirement.
You can set up an in-house cloud call center just in few minutes. No installation required.
You don’t need to spend money on any additional software or hardware. Save time and money.
Our Cloud call center provides an amazing calling experience to your callers with power packed features.
Our featured-rich cloud call center helps your agents resolve calls and queries with greater precision.
Our cloud call center will handle a large number of calls and you can solve caller’s queries quickly.
As the name suggests, our call center is completely cloud based. Only pay for what features you use.
Our powerful and smart dashboard allows you to check all statistics and call reports.
Our IVR system allows you to create your IVR flow in real-time. Experience the power of our IVR system
Easily customize your call flow and create multi-level IVR. Add menu options according to your need.
You can monitor and track your agents real time. It will help to improve your customer service.
Our smart call routing will route the calls to the right person and department without failure.
You can easily forward the calls to other agents while you’re busy on another call.
You can record all your incoming and outgoing calls. You can download these any time.
No more manual number dialing with our automated dialer. Improve agents’ productivity.
Our sticky agent feature helps you to connect to the same agent again based on past calling history.
A convenient way for your website visitors to call you with just a click.
Our powerful Text To Speech (TTS) feature enables you to convert your text into voice.
Easily integrate your CRM software with our cloud Call Center just in minutes.
Track real-time report and monitor your all calls. Check the complete report at any time.
You can easily download all call logs and report in excel or .csv format. Or send to your email.
Graphical reports are available to analyse the ability of customer service agents to handle incoming and outgoing calls. This helps in reducing the overall cost per call by increasing the call volume.
Cloud call center is an in-house unified solution which comes up with complete features of cloud telephony. It cuts your business costs and enhance the customer experience.
In PBX, you need heavy equipment and more space. With cloud call center, you don’t need anything. You just need an Internet connection. All your data is on Cloud.
Cloud call center comes up with all the cloud telephony features like: Live IVR, call forwarding, smart call routing, call recording, mutilevel IVR, call monitoring, text to speech, click to call, sticky agents and more.
You just need to contact us. Call us at XXXXX or mail us @ Our dedicated team will guide you.
Cloud telephony enables you to put all your communication channels and data on cloud. You don’t need to install any software or buy any hardware. It costs less than traditional PBX. All you need just an Internet connection.
It takes a few minutes to set up your cloud call center.